Shipping Methods and Freight

Shipping & Delivery Information

After confirming your order, we typically arrange for shipment within 7–14 business days (excluding Saturdays, Sundays, and public holidays).

SF Express Residential Delivery / SF Stations / SF Lockers

We use SF Express for delivery. The shipping charges for individual orders are as follows:

• Free shipping for orders of $800 or more
• A shipping fee of $30 for orders less than $800

SF Station Addresses: [Please click here]

SF Locker: [Please click here]

*Free shipping does not apply to sample packs, beauty accessories, and medical supplies.
If the package is not picked up within the specified time, it will be returned. The customer is responsible for all re-shipment costs.

3. Macau Region

All Macau orders use SF Express cash-on-delivery service, and the shipping fee is the responsibility of the customer.

4. Overseas Regions

All overseas orders are subject to shipping fees, which will be available at checkout.

If your order is subject to customs duties or other additional charges, all such costs shall be borne by you.

 

NetSayPro will not be responsible for these charges.

Scope of Service & Last-Mile Delivery Disclaimer (Mainland China & Overseas Orders)

Terms of Service:

Scope of Service: Our shipping responsibility is limited strictly to the dispatch of the package from Hong Kong and its successful arrival in the destination country/region (including Mainland China and overseas territories).

Last-Mile Delivery: Once the package arrives in the destination country/region (or completes customs clearance), actual delivery is handled entirely by the local postal service, designated courier, or logistics partners (e.g., SF Express, China Post, USPS, Royal Mail, etc.).

Disclaimer & Limitation of Liability:

Local Delivery Failures & Loss: Once the package reaches the destination country/region, our company assumes no liability for any losses, re-shipments, or refunds resulting from local postal/courier failures, lost or stolen packages after delivery (including items left at doorsteps, mailboxes, or smart lockers), incorrect delivery by local carriers, or uncollected packages after delivery attempts.

Disputes & Delivery Inquiries: If the tracking status indicates that the package has arrived in the destination country/region or has been marked as "Delivered," any inquiries or claims regarding the delivery must be directed straight to the local postal provider or courier company.

 

In case of any disputes, NetSayPro reserves the final right of decision.