Why can't I receive email from NetSayPro?

Due to the fact that most email service providers and software now include email filtering features to guard against viruses and spam, there is a chance that some important emails may be mistakenly filtered out.

To ensure you receive all communications from us, please follow these recommendations:

  • Avoid using free web-based email accounts such as yahoo.com, hotmail.com, sina.com, or 163.com.
  • If you must use a free web-based email account, please check your "Spam" or "Junk" folders. If you find emails from "NetSayPro - Order Number," please mark them as "Not Spam."
  • Report the situation to your email service provider, expressing your desire to receive emails from "NetSayPro - Order Number" normally.

Note: Since most email service providers and software now include email filtering features to guard against viruses and spam, this feature might mistakenly filter out some important emails. If you do not receive a response within one week of sending an email, please email us again so we can contact you through alternative means to provide assistance.